Case Studies

Managing a complete overhaul of a transit technology system.

2008 - Current

Intueor supported a large transit agency to plan and execute a complete overhaul of its automated Train Control and Supervisory Control and Data Acquisition (SCADA) systems.

The client's systems had become increasingly difficult to upgrade and maintain because of equipment and software obsolescence, impacting operations and service to patrons.

Intueor was responsible for managing the entire upgrade program. We developed a strategy and roadmap for the upgrade, researched industry case studies, managed the development of requirements and specifications, reviewed proposals, helped select the vendor, and oversaw implementation. Intueor also helped design the client's new Integrated Operations Center (IOC), and managed the interface with the Train Control and SCADA Upgrade program as the primary stakeholders for the IOC.

In supporting the client's Train Control and SCADA Upgrade system, Intueor helped implement a single integrated platform to manage all train movements, control third-rail electrical power, manage yard operations, enable better monitoring and communications, and enhance overall service to passengers. This integrated transit network helped position for future expansion to serve the greater region.

Intueor's program management and delivery methodology -- with its enhanced focus on people, process, and technology elements of large capital programs -- has served as a model the client has used for capital delivery programs by other agencies.