Changing a business warrants a distinctly different leadership vision, organizational setup, skills and competencies, and actions than does running a business. Too often, organizations develop transformation plans and then ignore them until it is time to start planning again. Other plans take the form of long-winded documents that are created by different stakeholders and then cobbled as “strategy.” These plans are a mere compilation of independent to-do lists, and rarely serve to advance the organization as a whole.
True transformation requires an outside perspective that enables an organization to rally its best resources, learn from peers in its industry, and embrace sustainable change. Further, it requires a well-defined and holistic strategy, and an actionable plan, that reasonably anticipates risks and challenges during the journey of transformation.
Whether your transformation is aimed at improving the quality of services to your constituents, increasing organizational capability or capacity, better compliance with regulations, or responding to a crisis or an event, we help you answer three key questions: Where are we today? Where do we want to go? How do we get there?
In answering these questions, we help you examine all facets of your business, including your mission and vision, organization, roles and responsibilities, skills and competencies, governance and decision-making structures, policies and procedures, human capital and workforce management, and sometimes, the nuances of a represented workforce.
Most importantly, we assist you in engaging a broad and diverse group of stakeholders to develop a common sense of purpose and direction, provide you the framework to determine initiatives that are critical to facilitating the transformation and measures that will help you best assess your strategic performance.