Intueor was responsible for leading modernization of the client's Human Resource Management System (HRMS), including business process re-engineering, talent acquisition, onboarding, learning and development, performance management and evaluation, compensation, promotions, and exit management. Intueor benchmarked existing business processes, performed a business needs analysis, determined new business process flows, and delivered an implementation plan for all newly created business processes and the implementation a new HRMS system.
Intueor also reviewed about 900 non-union job titles and updated these titles with a view toward consistency of grading, job requirements, and job duties. We completed a market study to build a new salary structure similar to those used in other comparable public transportation and government agencies.
Finally, we identified organizational impacts resulting from recommendations that the client adopted, and advised on strategies for managing changes that would follow.